1. Information We Collect

We collect information that you provide directly to us and through your use of our services, including:

• Account information (name, email address, password)
• Form data and configurations you create
• Form submission data collected through your forms
• Usage data (how you interact with our platform)
• API usage logs and metrics
• Payment and billing information
• Support communications and feedback

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our form building services
• Process and manage form submissions
• Generate API keys and manage API access
• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our services
• Ensure platform security and prevent abuse
• Process payments and manage subscriptions

3. Form Submission Data

Important: You remain the owner and controller of all data collected through forms you create on our platform. We act as a data processor for form submissions. You are responsible for:

• Obtaining necessary consents from form users
• Providing appropriate privacy notices
• Complying with applicable data protection laws
• Handling data subject requests (access, deletion, etc.)

4. Data Security

We implement enterprise-grade security measures to protect your information:

• TLS encryption for all data transmission
• Encrypted data storage using industry standards
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• API rate limiting and abuse prevention
• Regular backups and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

• With service providers who assist in platform operations (under strict agreements)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or acquisition (with notice to you)
• With your explicit consent for specific purposes

6. Data Retention

We retain different types of data for different periods:

• Account data: Until you delete your account
• Form configurations: Until you delete the forms
• Form submissions: As long as you maintain the associated forms
• Usage logs: Up to 24 months for security and analytics
• Billing data: As required by law (typically 7 years)

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing for certain purposes
• Withdrawal: Withdraw consent for specific processing activities

8. International Data Transfers

Our services are hosted in secure data centers. If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, provide functionality, and analyze usage. Essential cookies are necessary for basic platform functionality. You can manage optional cookies through your browser settings.

10. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through the platform. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact us at privacy@dbtise.com or support@dbtise.com.